Shipping policy

Free Worldwide Shipping

We offer FREE DHL Express shipping worldwide. Duties and taxes are included, with no additional import fees upon delivery.

Digital Preview & Production

We’ll email you a digital preview within 24 hours of placing your order. Production starts only after you approve the design.

Production takes 2–3 business days after design approval. Any time spent reviewing the preview or requesting changes is additional to the production and shipping times.

Shipping Time

DHL Express shipping typically takes 3–4 business days after dispatch, depending on destination.

Shipping time does not include the digital preview, design approval or production stages. Delivery times are estimates and may be affected by holidays, carrier delays or customs processing.

We do not ship to P.O. boxes. Please provide a complete physical delivery address.

Order Tracking

Once your order has shipped, you’ll receive an email containing your DHL tracking number. Please allow up to 48 hours for tracking information to update.

Track your shipment here:
https://www.dhl.com/global-en/home/tracking.html

Need Help?

If your shipment is delayed or your tracking information has not updated, please email contact@mapiqtura.com with your name and order number.